The Wood Restaurant and Lounge

Reviews

• ★ ★ ☆ ☆ ☆
  Overall, their food is not too bad but definitely too pricey, not worth what they ask. The service is horrible despite servers trying their best - they're are just too busy so I wouldn't blame them, it's definitely their management's fault. Their policy is weird - they charge 18% extra for service if they serve a group of 6 or more. Mandatory service charge is just a horrible idea when your service is far from decent. They tried to charge us 18% extra despite having only 5 people on board. I left a 10% tip overall because the ladies were trying their best. I probably won't come back unless their management change. And btw when we left there was a line of people waiting to be seated, about 20 people in total and there was no one to help - servers were just too busy.
  By Bartosz Janik, June 30, 2017
• ★ ★ ★ ★ ★
  Three couples three different meals all excellent. Service was great and sitting on outdoor deck looking at the mountains enjoyable
  By Bob Skorupa, April 04, 2017
• ★ ★ ★ ☆ ☆
  Food was good. Service was terrible. Restaurant was not busy at all in our section- about 3 tables with one server. We waited 15+ minutes before someone even came to our table to offer us drinks. When I asked a question about one of their blended alcoholic beverages, the waiter answered by saying he has no clue because he never tried it. He didn't offer to go ask the bartender. The food was made quickly however not sure I would return for the level of service we received from our server.
  By Sarah Aronis, January 06, 2017

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About The Wood Restaurant and Lounge in Canmore